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Oceanic Australia is a wholly owned Australian Company exclusively representing the Oceanic World Wide product range. All Oceanic product purchased through our Dealer Network is covered by an Australia Wide Warranty Program against faulty materials or workmanship. Some hardware product can even be upgraded, simply by completing warranty registration, to give Lifetime Replacement Spare Parts (conditions obviously apply). Additionally, our 30 Day Satisfaction Guarantee and Express Replacement Policy ensure piece of mind with purchase. We invite you to check our commitment at Owner Services and contact this Dealer if there are any queries that you may have.



 


Store Policies

Listed below are our store's shipping and return policies. If you have any questions, please utilize the 'Contact Us' page to make your inquiry.

SHIPPING POLICY
If you have any questions, please utilize the 'Contact Us' page to make your inquiry.


Our Shipping Options
These are the shipping options you may choose from when purchasing products.
Standard (2-7 bus. days) Up to $99 : $4.95
Standard (2-7 bus. days) $100 - $499 : $9.95
Standard (2-7 bus. days) $500 - $999 : $12.95
Standard (2-7 bus. days) $1000 or more...FREE SHIPPING
EXPRESS (1-3 bus. days) Standard + $19.99


RETURN POLICY


If you need to know our store hours in order to find out when your order will ship, or if you need to track your order give us a call we look forward to helping you with anything we can.

If you need to return product to us for any reason, you will need to provide us with a copy of your sales receipt and the reason for return.  A credit will not be issued but goods may be exchanged for a different style or size if necessary.  Note that only goods which are in absolute new condition can be exchanged.

Note that we want you to be a customer for life so we will do everything in our power to assist you with any customer services issues, however please note the above.

The following Oceanic Policies may be of interest to you.  It is one of the reasons that we have chosen Oceanic to be our number 1 product line.

Oceanic 30 day satisfaction guarantee

Oceanic Express Replacement Policy

Alliance Service Agreement

Please contact us if you have any queries.


 

 
 

Welcome to our online Oceanic Pro Dealership. You can feel safe and secure placing orders online with us as all orders are protected with SSL security technology. Visit this site often to find exclusive specials for our online customers. If you have any questions about gear or prices, make sure to call or email us, we’re here to help. Thanks again for coming in.



 
 
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